Shipping policy

Shipping Policy for Winwear Apparel Co.

Last Updated: 12/11/2025

Thank you for choosing Winwear Apparel LLC! Our shipping policy outlines key information regarding order processing, delivery timelines, and fees to ensure a smooth experience. By placing an order, you agree to the terms outlined below.

1. Order Processing Time

  • All items are custom-made upon order. Please allow 2-4 business days for production before your order ships.
  • Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the following business day.

2. Shipping Methods & Delivery Timeframes

  • Standard Shipping (Domestic): Orders shipped within the United States typically arrive within 8-12 business days from the shipping date.
  • Expedited Shipping (Domestic): If available, expedited shipping options will appear at checkout with estimated delivery timelines.
  • International Shipping: We ship internationally to select countries. International shipping times vary and may take 10-21 business days depending on the destination and customs clearance.

Please note: Estimated delivery times are subject to carrier performance and cannot be guaranteed.

3. Shipping Fees

  • Shipping costs are calculated at checkout based on the destination, shipping method, and order size.
  • Free Shipping: We offer free standard shipping on orders over a specified amount during promotion periods (check our homepage for current promotions). This offer applies to U.S. domestic orders only.

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can track your order through the carrier’s website using the provided tracking link.
  • If you do not receive tracking information within the expected processing time, please contact us at [Customer Service Email].

5. Undeliverable Packages

  • If an order is marked as undeliverable due to an incorrect or incomplete address provided by the customer, the customer will be responsible for additional shipping costs to resend the order.

6. Customs, Duties, and Taxes (International Orders)

  • International customers are responsible for any customs fees, duties, or taxes imposed by the destination country. These fees are not included in our shipping charges and may vary by location.
  • Please contact your local customs office for further information on policies and potential fees.

7. Lost, Stolen, or Damaged Packages

  • Lost or Stolen Packages: Winwear Apparel LLC. is not liable for packages lost or stolen after confirmed delivery. For assistance, please contact the carrier directly with your tracking information.
  • Damaged Packages: If your package arrives damaged, please contact us within 7 days of receipt with photos of the damage for evaluation and assistance.

8. Shipping Policy Updates

  • Winwear Apparel LLC. reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

For questions or concerns regarding shipping, please reach out to us at:
[Customer Service Email]